Car Rental Guide
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4.6 / 5
Can I rent a car in one location and drop it in another in Playa Del Carmen?
Yes, ONE WAY RENTALS are possible. It means you pick up your rented car in one location and drop it off in a different one. In order to see the possibility, please check our website and enter a different location for the drop-off. In some cases, you can also choose a different country to drop off the car. The local supplier needs to bring the car back to the original destination. Therefore, they will charge you an extra fee on arrival. Some rental car agencies do have the ONE WAY fee included in the rental price. Others will charge is as an extra on arrival. We always recommend checking terms and conditions for the selected agency to see if it is included or not.
How old are the cars?
As an online car rental broker, we are not able to specify the construction year of the car that you will receive. The exact car makes, models and construction year cannot be guaranteed and are subject to availability. The vehicles you see online are examples based on the most common vehicle in the fleet for each category. The vehicles are provided technically in perfect conditions. We choose our car rental providers carefully and see that they always update they car fleet. However, the standards of the cars also depend on the country where you would like to rent the car. We can confirm the size of the car and the options you have chosen.
What is Collision Damage Waiver with excess?
Collision Damage Waiver it is a damage insurance coverage that is available and usually included in the rental rate. The Collision Damage Waiver most likely has an excess amount, which you will be responsible for. The security deposit will be blocked at your credit card on arrival at the local office. The deposit is an amount for which you can be held liable in case of damage/theft of the vehicle. It means that the particulate amount of money can be taken from the blocked if you cause any damage to the car during the car rental period. Damage to or loss of tires, windscreens, glass, and undercarriage may not be covered by the Collision Damage Waiver. When the car is returned in the same conditions as it was picked up from the office your security will be unblocked.
Do I have to leave deposit for car rental company renting the car in Playa Del Carmen?
On arrival by the local car rental company, you have to provide a credit card in your name. A security deposit will be blocked for the rental period. The deposit is usually the same amount as liability excess of Collision Damage Waiver. As soon as you return the car in the same condition as it was recollected the security deposit will be unblocked. In case that you cause some damage, you will be charged from your deposit. Please note that the amount of the deposit depends on the car category and the local rental car agency. The amount of deposit you will find in the terms and conditions of the particular car.
How are rental prices calculated?
Please be advised as an online car rental broker our prices can changing constantly. Since we are working with different local companies, we can negotiate the prices better and do have most likely better rates than the local companies. However, our rental day is based on 24 hours. We do not rent cars per hour. If you wish to rent a car for a few hours only you have to pay a full rental day. For instance, if you decide to pick up the car at 10:00 am and drop it off the same day at 22:00 pm you will still be charged for 24 hours rental as we do not provide rates for half day.
[EST] Mon - Fri: 03:00 - 16:00 Sat - Sun : 03:00 - 11:00
[GMT] Mon - Fri: 08:00 - 16:00 Sat - Sun : 08:00 - 16:00
The deposit for the same amount as the rental has not been released. the amount is blocked but it has taken 5 days and the amount is still there.